Important Venue Policies

Please note that all ticket purchases or exchanges are handled by the venue box office. Please contact the appropriate venue directly for questions or more information.


REFUNDS
All ticket sales are final. There are no refunds unless a performance is cancelled and not replaced. Refunds are made to the original purchaser. All performances and programs are subject to change without notice.


EXCHANGES
Exchanges must be completed 24 hours in advance of your purchased performance and only apply to the run of the program. No exchanges between programs. Fees may apply.


STUDENTS
Reduced price tickets for IPB performances are available to college and high school students. All students must present a valid student ID. One ticket per student. Please check with the venue box office for details.


TAX-DEDUCTIBLE TICKET DONATIONS
If you are unable to attend a performance, your tickets may be donated as a tax-deductible contribution. Acknowledgements will go out to the original purchaser. Contact the venue box office.


LOST TICKETS
If you have lost or misplaced your tickets you must call the box office 24 hours before the your scheduled performance. 


TICKETS FOR CHILDREN
Children are welcome to most events, but every patron must have a ticket, regardless of age. As a courtesy to other guests, please bear in mind that not all performances are appropriate for young children, particularly where silence is a prerequisite for full enjoyment of the artistic experience. Patrons are reminded that it is best to remove a crying or disruptive child to the lobby.


ACCESSIBILITY
Accessible seating and other accommodations are available at all venues. Disabled parking is also available at all venues. Patrons needing special accommodations should contact the venue box office prior to the performance so that arrangements can be made in advance.


AUDIO/VIDEO RECORDING
Photography and audio/video recording of any performance or the possession of such recording devices inside the theater are strictly prohibited. Violations of this rule may result in removal from the Auditorium at the discretion of management.


GENERAL INFORMATION
As a courtesy to both patrons and performers, please set cell phones and pagers to vibrate or off during the performance.

Theatrical smoke and special lighting effects are often used in presentations.

In deference to the performers and other audience members, latecomers will be seated at the discretion of the house staff at an appropriate pause in the program.

Lost and found articles left inside the venue may be claimed at the box office.

Smoking is not permitted inside venues.

Inland Pacific Ballet does not have a dress code policy. You should wear what makes you feel most comfortable. You will see people attired in a wide range of work and business attire, and some attend wearing jeans. Other patrons take the opportunity to sport cocktail attire, and many children attend Inland Pacific Ballet in their favorite costume.